New England Society for Healthcare Strategy (NESHS)
New England Society for Healthcare Strategy (NESHS)

Strategic Planning for the Future: Innovation and Technology that will impact how we think

8:15 AM - 2:30 PM

Friday, May 11, 2018

DoubleTree by Hilton, 5400 Computer Drive, Westborough, MA


We are all aware of the many external forces and internal challenges shaping our organizations, compelling us towards managing change. Nothing is quite so compelling to the healthcare strategist as the rapid pace of technological development and the need to continually innovate in our industry. It's more than keeping up with the Joneses -- it's about changing the way we think about the future. NESHS has assembled some of the top strategic thinkers about healthcare technology. These are not just futurists but practitioners applying new technologies today with a variety of healthcare organizations. We hope you'll join us because tomorrow is only a day away.

8:15 AM Registration, Continental Breakfast & Networking

8:50 AM  Welcome

9:00 AM KEYNOTE: Health Care Strategy in a Time of Exponential Change
Henry Soch, Vice President, Sg2

Henry Soch2018 will be a year of breaking boundaries in health care, whether industry-wide, in your local market or within your organization. Your organization’s sustainability requires making choices today to target and break the barriers hindering tomorrow’s growth potential. Come prepared to challenge your current assumptions on how health care will evolve over the next decade and address the questions your organization will face in the future.

10:00 AM Networking Break – Visit our Sponsor Tables

10:30 AM Millennials & The Healthcare Consumerism Tipping Point
Gary Frazier, Founder & CEO, OM Healthcare, Inc.  

The confluence of Millennials coming of age, the sharing/gig/platform economy, the rollout of Obamacare, and the great recession of 2008 has created a perfect storm. We now have a generation of people that are tech savvy, frugal, and distrust most major institutions. Technology innovations in the last 8 years have enabled and empowered Millennials to have what they want, the way they want it NOW! This has caused disruption across multiple industries and major business institutions. Notable examples include Blockbuster, Borders, Yellow Cab, all upended by the adoption of live streaming (Netflix), online marketplaces (Amazon), and ridesharing apps (Uber). Millennials are now having their own children and for the first time accessing care outside of their parent’s coverage. They are not happy with what they are finding (e.g. high costs, inefficiency, and lack of transparency). It’s only a matter of time before they wield their market power to shake the foundations of the healthcare industry. How should hospitals, doctors, payors, and others respond? Is there a way to get ahead of the curve? We will examine who Millennials are, what they expect, and how health systems can look to other industries for fresh ideas on consumer engagement.

11:15 AM Success Stories and Cautionary Tales of Adopting Digital Technologies for Patient Experience
Bev Hardy, Innovation Strategy Manager, Brigham Digital Innovation Hub, Brigham and Women's Hospital

Hospital-based innovation centers are becoming ever-more popular. Learn about the Brigham Digital Innovation Hub, based at Brigham and Women's Hospital: hear about their approach to supporting innovation at an academic medical center, and examples of the practical challenges of adopting (and adapting) technologies such as mobile apps and voice technology to support patient experience and care delivery in a hospital setting.

12:00 PM Lunch

12:45 PM Strategist of the Year Award - JOHN WEAVER

1:00 PM Robotics, Digital Health, Artificial Intelligence and the Future of the Hospital
Donald Bellefeuille, Healthcare Strategist, NBBJ
Paula Buick, RN, Healthcare and Health Science Planner, NBBJ

At no other time in the modern history of healthcare has change and innovation been occurring so fast. Hospitals, traditional laggards on the change curve, are finally beginning to adopt new technologies to meet the demand to deliver the lowest cost care at the highest level of reliability possible. This session explores the rapidly advancing fields of robotics, digital health, and artificial intelligence and how they will impact hospitals. What forms will hospitals take on? Will we see intense acute care inpatient hospitals with very short lengths of stay and low utilization? Will we see the rise of digital health facilities that monitor and treat patients who are ‘wearing’ an array of sensors providing diagnostic data that traditionally was obtained during a hospital stay? Will community hospitals be replaced by intense ambulatory care facilities? We will examine the forces driving this change, look at the current and future state of robotics, digital health, and artificial intelligence and discuss how these developments will alter our notion of what a hospital, physically and virtually, will be in the future.

1:45 PM Primary Care Office of the Future
Adam Silverman, MD, FACP, Internist, Professor of Medicine, Quinnipiac University, Vice President for Population Health, Saint Francis Healthcare Partners and Co-Director of the Connecticut Institute for Primary Care Innovation


2:30 PM Closing Remarks

Non-Members: $180
Students: $25